ʻO ka hele ʻana me kahi kāleka ʻōmaʻomaʻo i pau ka manaʻo maikaʻi ʻole, a ʻo Sheila Bergara wale nō i aʻo i kēia ma ke ala paʻakikī.
Ma mua, ua hoʻopau koke ʻia ka hoʻolālā ʻana o Bergara a me kāna kāne no ka hoʻomaha ʻana i ka ʻāina ʻāina ma ka United Airlines check-in counter. Ma laila, ua haʻi aku kahi ʻelele mokulele iā Bergara ʻaʻole hiki iā ia ke komo i Mexico mai ʻAmelika Hui Pū ʻIa ma kahi kāleka ʻōmaʻomaʻo i pau. ʻO ka hopena, ua hōʻole ʻo United Airlines i ka holo ʻana o nā kāne i Cancun.
Ua ʻōlelo ke kāne a Sheila, ʻo Paul, ua hewa ka mokulele i ka hōʻole ʻana i ke kau ʻana o nā kāne a ua hōʻino i kā lākou hoʻolālā hoʻomaha. Ua koi ʻo ia ʻo ka hana hou ʻana i ke kāleka ʻōmaʻomaʻo a kāna wahine e hiki ai iā ia ke hele i waho. Akā ʻaʻole ʻae ʻo United a noʻonoʻo ua paʻa ka hihia.
Makemake ʻo Paul e wehe hou ʻo United i kāna hoʻopiʻi a hōʻoia ua hana hewa ʻo ia i uku iā ia he $3,000 e hoʻoponopono ai.
Manaʻo ʻo ia i ka lele ʻana o nā kāne i Mexico i ka lā aʻe ma Spirit Airlines e hōʻike ana i kāna hihia. Akā ʻo ia?
I ka pūnāwai i hala, ua ʻae ʻo Paul a me kāna wahine i nā kono i kahi male male ma Mekiko. Eia naʻe, ua pilikia ʻo Sheila, he kamaʻāina kūpaʻa o ʻAmelika Hui Pū ʻIa: ua pau kāna kāleka ʻōmaʻomaʻo.
ʻOiai ʻoiai ua noi ʻo ia i kahi palapala noho hou i ka manawa, ʻo ke kaʻina hana ʻae ʻia a hiki i 12-18 mau mahina. Ua ʻike ʻo ia ʻaʻole hiki mai ke kāleka ʻōmaʻomaʻo hou i ka manawa no ka huakaʻi.
Ua hana ʻo Paul i kahi noiʻi liʻiliʻi ma ka heluhelu ʻana i kahi puke alakaʻi ma ka pūnaewele consulate Mexican. Ma muli o kēia ʻike, ua hoʻoholo ʻo ia ʻaʻole hiki i ke kāleka ʻōmaʻomaʻo o Sheila ke pale iā ia mai ka hele ʻana i Cancun.
“ʻOiai mākou e kali ana i ke kāleka ʻōmaʻomaʻo hou a kaʻu wahine, ua loaʻa iā ia kahi palapala I-797. Ua hoʻonui kēia palapala i ke kāleka ʻōmaʻomaʻo conditional no ʻelua mau makahiki ʻē aʻe, "wahi a Paul iaʻu. "No laila ʻaʻole mākou i manaʻo i kekahi pilikia me Mexico."
Me ka hilinaʻi ua pololei nā mea a pau, ua hoʻohana ka kāne i Expedia e kākau i kahi lele hoʻomaha ʻole mai Chicago a Cancun a nānā mua i kahi huakaʻi i Mexico. ʻAʻole lākou i manaʻo hou i nā kāleka ʻōmaʻomaʻo i pau.
A hiki i ka lā e mākaukau ai lākou e hele i kahi huakaʻi i ka ʻāina ʻāina. Mai ia manawa, ʻaʻole maikaʻi ka hele ʻana i waho me kahi kāleka ʻōmaʻomaʻo i pau.
Ua hoʻolālā ka kāne e inu i ka lama niu ma ke kahakai Karipiano ma mua o ka ʻaina awakea, a hōʻea i ke kahua mokulele i ke kakahiaka nui. I ka hele ʻana i ka counter United Airlines, hāʻawi lākou i nā palapala a pau a kali lākou me ka hoʻomanawanui no ka holo ʻana. Me ka manaʻo ʻole i ka pilikia, ua kamaʻilio lākou i ka wā e paʻi ana ka luna hui ma ka papa keyboard.
I ka wā i hāʻawi ʻole ʻia ai ka palapala holo moku ma hope o kekahi manawa, ua hoʻomaka ka manaʻo o ka male i ke kumu o ka lohi.
Nānā aʻela ka luna ʻāhuehue mai ka pale kamepiula e hoʻopuka i ka nūhou maikaʻi ʻole: ʻAʻole hiki iā Sheila ke hele i Mekiko ma kahi kāleka ʻōmaʻomaʻo i pau. ʻO kāna palapala passport Filipino pono e pale aku iā ia mai ka hele ʻana i nā kaʻina hana hoʻokele ma Cancun. Ua haʻi aku nā ʻelele o United Airlines iā ia e pono ana i kahi visa Mekiko e kau i ka mokulele.
Ua hoʻāʻo ʻo Paul e noʻonoʻo me ka ʻelele, me ka wehewehe ʻana i ka Pepa I-797 e mālama i ka mana o kahi kāleka ʻōmaʻomaʻo.
“Ua haʻi mai ʻo ia iaʻu ʻaʻole. A laila ua hōʻike mai ka ʻelele iā mākou i kahi palapala kūloko i ʻōlelo ʻia ua hoʻopaʻi ʻia ʻo United no ka lawe ʻana i nā mea paʻa I-797 i Mexico, "wahi a Paul iaʻu. "Ua haʻi mai ʻo ia iā mākou ʻaʻole kēia ke kulekele o ka mokulele, akā ke kulekele o ke aupuni Mekiko."
Ua ʻōlelo ʻo Paul ua maopopo ʻo ia ua kuhi hewa ka luna, akā ua ʻike ʻo ia ʻaʻohe kumu o ka hoʻopaʻapaʻa hou aku. Ke ʻōlelo nei ka luna e hoʻopau ʻo Paul lāua ʻo Sheila i kā lāua lele i hiki iā lākou ke loaʻa ka hōʻaiʻē United no nā mokulele e hiki mai ana, ʻae ʻo ia.
"Manaʻo wau e hana wau ma hope me United," i ʻōlelo mai ai ʻo Paul iaʻu. "ʻO ka mea mua, pono wau e noʻonoʻo pehea e kiʻi ai iā mākou i Mexico no ka male ʻana."
Ua haʻi koke ʻia ʻo Paul ua kāpae ʻo United Airlines i kā lākou hoʻopaʻa ʻana a hāʻawi iā lākou i kahi hōʻaiʻē $1,147 e hiki mai ana no ka lele ʻana i Cancun. Akā ua hoʻopaʻa ka kāne i ka huakaʻi me Expedia, nāna i hoʻonohonoho i ka huakaʻi ma ke ʻano he ʻelua mau tiketi ala ʻole i pili ʻole kekahi i kekahi. No laila, ʻaʻole hiki ke hoʻihoʻi ʻia nā tiketi hoʻi ʻo Frontier. Ua hoʻolimalima ka mokulele i nā kāne he $458 ka uku hoʻopau a hāʻawi i $ 1,146 i hōʻaiʻē no nā mokulele e hiki mai ana. Ua uku aku ʻo Expedia i nā kāne he $99 uku hoʻopau.
Ua huli ʻo Paul i kona manaʻo i ka Spirit Airlines, kahi āna i manaʻo ai ʻaʻole e hoʻopilikia nui e like me United.
“Ua hoʻopaʻa wau i ka lele ʻana o Spirit no ka lā aʻe i ʻole mākou e poina i ka huakaʻi holoʻokoʻa. Ua kūʻai ʻia nā tiketi hope loa ma mua o $2,000, "wahi a Paul. "He ala maikaʻi loa ia e hoʻoponopono ai i nā hewa o United, akā ʻaʻohe aʻu koho."
I ka lā aʻe, ua hoʻokokoke ka kāne i ka papa helu hōʻoia ʻo Spirit Airlines me nā palapala like me ka lā ma mua. Ua hilinaʻi ʻo Paul ua loaʻa iā Sheila nā mea e pono ai e holo kūleʻa i Mexico.
He ʻokoʻa loa kēia manawa. Hāʻawi lākou i nā palapala i nā limahana ʻo Spirit Airlines, a ua loaʻa i ka male i kā lāua mau palapala holo moku me ka kali ʻole.
He mau hola ma hope mai, ua paʻi nā luna hoʻokele Mekiko i ka palapala passport o Sheila, a ʻaʻole i liʻuliʻu, ua hauʻoli nā kāne i ka cocktails ma ke kai. I ka hiki ʻana aku o ka Bergaras i Mexico, ʻaʻohe hanana a me ka leʻaleʻa o kā lākou huakaʻi (ʻo ia hoʻi, e like me ka ʻōlelo a Paul, ua hōʻoia ʻia lākou).
I ka hoʻi ʻana mai o ka male mai ka hoʻomaha ʻana, ua hoʻoholo ʻo Paul e hōʻoia ʻaʻole i loaʻa kahi fiasco like i kekahi mea paʻa kāleka ʻōmaʻomaʻo.
After submitting his complaint to United Airlines and not receiving confirmation that she made a mistake, Paul sent his story to tip@thepointsguy.com and asked for help. In no time, his disturbing story arrived in my inbox.
I koʻu heluhelu ʻana i ka moʻolelo a Paul no ka mea i loaʻa i nā kāne, ua weliweli wau i nā mea a lākou i hana ai.
Eia naʻe, ke manaʻo nei au ʻaʻole i hana hewa ʻo United ma ka hōʻole ʻana e ʻae iā Sheila e hele i Mexico me kahi kāleka ʻōmaʻomaʻo i pau.
I loko o nā makahiki, ua mālama au i nā tausani o nā hoʻopiʻi kūʻai. ʻO ka hapa nui o kēia mau hihia e pili ana i ka poʻe mākaʻikaʻi i huikau e ka transit a me nā koi komo ma nā wahi ʻē aʻe. ʻAʻole i ʻoi aku ka ʻoiaʻiʻo o kēia i ka wā maʻi maʻi. ʻO ka ʻoiaʻiʻo, ua hoʻopōʻino ʻia nā hoʻomaha o nā mākaʻikaʻi mākaʻikaʻi nui a me ka ʻike e ka haunaele, hoʻololi wikiwiki i nā palena huakaʻi i hoʻokumu ʻia e ka coronavirus.
Akā naʻe, ʻaʻole ʻo ka maʻi maʻi ke kumu o ke kūlana o Paul lāua ʻo Sheila. ʻO ka hāʻule ʻole o ka lā hoʻomaha ma muli o ka hoʻomaopopo ʻole ʻana i nā lula huakaʻi paʻakikī no nā kamaʻāina mau o ʻAmelika Hui Pū ʻIa.
Ua nānā au i ka ʻike o kēia manawa i hāʻawi ʻia e ka consulate Mekiko a nānā pālua i ka mea aʻu i manaʻo ai ʻo ia ka hihia.
Nūhou maikaʻi ʻole no Paul: ʻAʻole ʻae ʻo Mexico i ka Pepa I-797 ma ke ʻano he palapala huakaʻi kūpono. E hele ana ʻo Sheila me kahi kāleka ʻōmaʻomaʻo kūpono ʻole a me kahi passport Filipino me ka palapala visa ʻole.
Ua hana pono ʻo United Airlines ma ka hōʻole ʻana i kona kau ʻana ma kahi mokulele i Mexico.
ʻAʻole pono ka poʻe paʻa kāleka ʻōmaʻomaʻo e hilinaʻi i kahi palapala I-797 e hōʻoia i ka noho ʻana o US ma kahi ʻāina ʻē. Hoʻohana ʻia kēia palapala e nā luna o ka US Immigration a hiki i ka poʻe paʻa kāleka ʻōmaʻomaʻo ke hoʻi i ka home. Akā ʻaʻohe aupuni ʻē aʻe e koi ʻia e ʻae i ka hoʻonui I-797 ma ke ʻano he hōʻoia o ka noho ʻana o ʻAmelika - ʻaʻole paha lākou.
ʻO ka ʻoiaʻiʻo, ua ʻōlelo maopopo ʻia ka consulate Mekiko ma ka Form I-797 me kahi kāleka ʻōmaʻomaʻo i pau, ua pāpā ʻia ke komo ʻana i loko o ka ʻāina, a ʻo ka passport a me ka kāleka ʻōmaʻomaʻo o kahi kamaʻāina paʻa pono e pau ʻole.
Ua haʻi aku au i kēia ʻike me Paul, me ka kuhikuhi ʻana inā ʻae ʻo United Airlines iā Sheila e kau i ka mokulele a hōʻole ʻia ʻo ia e komo, hiki ke hoʻopaʻi ʻia lākou. Ua nānā ʻo ia i ka hoʻolaha a ka consulate, akā hoʻomanaʻo mai iaʻu ʻaʻole i loaʻa i ka Spirit Airlines kahi pilikia me nā pepa a Sheila a me nā luna hoʻokele ma Cancun.
He maʻalahi ka hoʻoholo ʻana o nā luna hoʻokele i ka ʻae ʻana i nā malihini e komo i ka ʻāina. Ua hiki ke hōʻole ʻia ʻo Sheila, hoʻopaʻa ʻia, a hoʻi i US ma ka lele e hiki mai ana. (Ua hōʻike au i nā hihia he nui o ka poʻe huakaʻi me ka lawa ʻole o nā palapala huakaʻi i hoʻopaʻa ʻia a laila hoʻi koke i ko lākou wahi e haʻalele ai.
Ua loaʻa koke iaʻu ka pane hope a Paul e ʻimi nei, a makemake ʻo ia e kaʻana like me nā poʻe ʻē aʻe i ʻole lākou e pau i ke kūlana like.
Ua hōʻoia ka Cancun Consulate: "Ma ka laulā, pono e loaʻa i nā kamaʻāina ʻAmelika e hele ana i ka ʻāina ʻo Mekiko kahi passport kūpono ('āina kumu) a me kahi kāleka ʻōmaʻomaʻo LPR kūpono me kahi visa US."
Ua hiki paha iā Sheila ke noi no kahi visa Mekiko, ʻo ia ka mea maʻamau i ka 10 a 14 mau lā e ʻae ʻia, a hiki mai paha me ka pilikia ʻole. Akā ʻaʻole koi ʻia kahi kāleka ʻōmaʻomaʻo I-797 i pau i ka United Airlines.
No ka maluhia o kona manaʻo, manaʻo wau e hoʻohana ʻo Paul i kahi passport pilikino manuahi, visa, a me ka nānā olakino IATA a ʻike i kāna ʻōlelo e pili ana iā Sheila hiki ke hele i Mexico me ka ʻole o ka visa.
Hoʻohana ʻia ka mana ʻoihana o kēia hāmeʻa (Timatic) e nā mokulele he nui i ka nānā ʻana e hōʻoia i ka loaʻa ʻana o kā lākou poʻe kaʻa i nā palapala e pono ai lākou e kau i ka mokulele. Eia nō naʻe, hiki i ka poʻe huakaʻi ke hoʻohana i ka mana manuahi ma mua o ka hele ʻana i ke kahua mokulele e ʻike pono ʻaʻole lākou e poina i nā palapala huakaʻi koʻikoʻi.
I ka hoʻohui ʻana o Paul i nā kikoʻī pilikino a pau o Sheila, ua loaʻa iā Timatic ka pane i kōkua i ka male i kekahi mau mahina ma mua a ua hoʻopakele iā lāua ma kahi o $3,000: Pono ʻo Sheila i kahi visa e hele ai i Mexico.
ʻO ka pōmaikaʻi nona, ua ʻae ka luna hoʻokele ma Cancun iā ia e komo me ka pilikia ʻole. E like me kaʻu i aʻo ai mai nā hihia he nui aʻu i uhi ai, ʻo ka hōʻole ʻia ʻana o ka holo ʻana i kahi mokulele i kāu huakaʻi he mea paʻakikī. Eia naʻe, ʻoi aku ka maikaʻi o ka hoʻopaʻa ʻia ʻana i ka pō a hoʻihoʻi ʻia i kou ʻāina me ka uku ʻole a me ka ʻole o ka hoʻomaha.
I ka hopena, ua hauʻoli ʻo Paul i ka ʻōlelo maopopo i loaʻa i nā kāne e loaʻa paha iā Sheila kahi kāleka ʻōmaʻomaʻo i pau i ka wā e hiki mai ana. E like me nā kaʻina hana aupuni āpau i ka wā maʻi maʻi, ʻo nā mea noi e kali nei e hoʻonui i kā lākou mau palapala e loaʻa i nā lohi.
Akā i kēia manawa ua maopopo i nā kāne inā hoʻoholo lāua e huakaʻi hou i waho i ka wā e kali ai, ʻaʻole e hilinaʻi ʻo Sheila i ka Pepa I-797 ma kāna palapala huakaʻi.
ʻO ka loaʻa ʻana o kahi kāleka ʻōmaʻomaʻo i pau ka paʻakikī i ka hoʻokele honua. Hiki i ka poʻe huakaʻi e hoʻāʻo nei e kau i ka mokulele honua me kahi kāleka ʻōmaʻomaʻo i pau ka pilikia i ka wā e haʻalele ai a hōʻea mai.
ʻO ke kāleka ʻōmaʻomaʻo kūpono ʻaʻole i pau. ʻAʻole nalowale ka poʻe paʻa kāleka ʻōmaʻomaʻo i pau i ke kūlana noho paʻa, akā ʻo ka hoʻāʻo ʻana e huakaʻi i nā ʻāina ʻē i ka mokuʻāina he mea weliweli loa.
ʻAʻole ʻo ka Green Card i pau ka palapala kūpono no ke komo ʻana i ka hapa nui o nā ʻāina ʻē, akā no ke komo hou ʻana i ʻAmelika Hui Pū ʻIa. Pono nā mea paʻa kāleka ʻōmaʻomaʻo e hoʻomanaʻo i kēia no ka mea e pau ana kā lākou kāleka.
Inā pau ke kāleka a ka mea paʻa i ka ʻāina ʻē, pilikia paha lākou i ke kau ʻana i ka mokulele, ke komo ʻana a i ʻole ka haʻalele ʻana i ka ʻāina. ʻOi aku ka maikaʻi e noi no ka hoʻohou hou ʻana ma mua o ka lā pau. Hiki i nā poʻe noho paʻa ke hoʻomaka i ke kaʻina hana hou a hiki i ʻeono mahina ma mua o ka lā pau o ke kāleka maoli. (E hoʻomaopopo: He 90 mau lā ma mua o ka pau ʻana o kā lākou kāleka ʻōmaʻomaʻo e hoʻomaka i ke kaʻina hana.)
Ka manawa hoʻouna: Jan-09-2023
